Welcome to Rushmore.
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A New Comer To Rushmore?
Did your loan recently move to Rushmore? Here’s what you ought to understand.
HANDLE the LOAN ON THE WEB
Sign-up to manage your loan. Login to pay for your bill. Chat on line for loan details.
CUSTOMER HELP AND TOOLS
Get responses to your questions. Difficulty making repayments? Find
home loan help choices.
Loan Payment Alternatives
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Current clients can login to chat with us or deliver messages that are secure. Rather spend some time in the phone? You are able to achieve us by phone during our business hours.
Got Concerns? We’ve Got responses.
What goes on now?
Do any regards to my loan modification whenever my loan transfers?
Generally speaking, the regards to your loan will likely not change being a total results of a transfer of servicing. Rushmore will honor the terms of your loan that have been in position along with your previous servicer, including any repayment that is existing or mortgage loan modification to that you simply consented together with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you yourself have concerns.
In case the loan is owned by Fannie Mae or Freddie Mac, you may possibly achieve customer care for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.
That choice shall be produced because of the owner of the loan. In the event that servicing of the loan is transported once again, you shall get written notification.
Exactly exactly How as soon as do we make my homeloan payment to Rushmore Loan Management?
To discover if the automated payment per month will move to Rushmore, please check out the transfer observe that ended up being delivered by the previous servicer. The notice will suggest in the event the automated repayment is going to be moved.
Automated Payment Not Moving:
In case your automated monthly premiums aren’t moving to Rushmore, after you have your brand-new loan quantity, you can easily setup automatic payment online as soon as you sign in.
Automatic Payment Transferring:
If for example the automatic payment that is monthly used in Rushmore by the previous servicer please bear in mind your automated payment per month is not modified online. If you wish to alter your automated repayment, merely call us toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST and now we will make those modifications over the telephone.
Yes. Your past servicer will ahead any re re payment they get to Rushmore within sixty (60) times after your loan is transported, and we’ll credit it to your loan. This service may no longer be provided and any payment sent to your prior servicer may be returned to you after the sixty (60) days.
If my loan had been transported from Rushmore and I also deliver my re re payment for your requirements, will my payment be forwarded to my brand brand new servicer?
Yes. Should your loan ended up being transported from Rushmore, Rushmore will ahead any payments received within sixty (60) times following the effective date associated with the transfer to your brand-new servicer. This service may no longer be provided and any payment received by Rushmore may be returned to you after the sixty (60) days.
While your previous servicer will alert your insurance company for the transfer, it really is recommended which you confirm your provider happens to be precisely notified. In case they didn’t accept notification, please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make fully sure your Rushmore loan quantity is roofed on any insurance coverage documents provided for Rushmore.
Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is needed to mail the yearly statement that is year-end you by January 31st of each and every 12 months.
In the event that you lost your 1098 interest statement, or require an extra copy at a later time, you might get access to it on our webpage from the “Year End Statement” tab. You may phone customer support toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.
You can find numerous home owners in the loan, however you only have reported the attention under one Social Security quantity. Why didn’t you report under both Social safety figures?
Rushmore states interest beneath the primary mortgagor’s Social Security quantity. Rushmore will not regulate how the attention is advertised on your own income tax return. You really need to seek the help of a tax expert to ensure you might be claiming the amount that is correct. Rushmore just isn’t a statutory attorney or taxation consultant, and will not offer taxation advice.
The 1098 year-end statement I received ended up being reported in my own ex-spouse’s title and Social protection quantity. Can you correct it to mirror my title and Social safety quantity?
Rushmore states interest beneath the primary Social Security that is mortgagor’s quantity. Rushmore will not regulate how the attention is reported on your own taxation return. Any documents that are legal have actually should reflect that has the ability to claim the attention compensated. You need to seek the assistance of a tax expert to ensure you might be claiming the amount that is correct. Rushmore isn’t law practice or income tax advisor, and will not offer taxation advice.